INTRODUCTION

The Department of Information and Communication Technology Services (DICTS)

The ICT Services Department is dedicated itself to provide high quality IT services, primarily to the Sokoine University of Agriculture.

Efficiency and effectiveness is highly considered by improving the provision of ICT services,Departments has head of department who is responsible to make sure that day to day activities are runninge fficiently and effectively.
  1. Provision of the technical support to the university community

  2. Managing of help desk, data centre and computing services

  3. Offering technical support to those organization/companies that are tasked to accomplish any ICT service within the university

  4. Support of ICT usage and data security on university campuse

  5. Coordination of job requests (entry time for request, job schedule, staff allocated, feedback)

  6. Managing network systems and infrastructure.

  7. Maintenance and repair of hardware and other IT infrastructure to support smooth running of computer systems and applications.

  8. Develop and maintain links with computer systems within and outside the country for the purpose of data communication.

  9. Co-ordinate the acquisition, installation and use of computer hardware and software in the University.

Department of ICT Services has a total number of 11 staff members and their roles as follows;

NO

NAME

ROLE AND TITLE

1

Mr. M.P.J. Mahenge

Assistant Lecturer and Head of Department

2

Mr. A. Urio

Principal comp. technician

3

Mr. J. Kilima

Principal comp. Analyst

4

Mr. L. A. Luhusa

Senior comp. Analyst

5

Mr. R. Maneno

Senior comp technician

6

Ms. H. Mwanambala

Attendant

6

Mr. Prosper Santos

Technologist

7

Ms. Wema Ngomoi

Computer Operator

8

Ms. Esther M. Daniel

Computer Operator

9

Ms. Martha

Computer Technologist

10

Ms. Mwajuma Ramadhani

Computer Technologist

11

Ms. Sophia Mwambimbi

Computer Technologies

CONTACT US

Centre for ICT,
P.O. Box 3218,
Chuo Kikuu,
Morogoro Tanzania.
Tel. 255 023 2604838
FAX: +255 023 2604838.
E-mail: dircc@suanet.ac.tz